Guides & resources

Everything we’ve written, organized by what you’re facing. Plain language, honest about what we can and can’t do, and free to read whether or not you ever refer to us.

Need help right now? Call or text 988, dial 211, or for immediate danger call 911. Mai Heaven is not an emergency service.

Housing crisis basics

How referrals and the waiting list actually work, what we can and cannot do today, and the questions people ask most.

Leaving an unsafe situation

If you need somewhere safe soon, start here — including the numbers to call today.

After a hospital, treatment, or jail

Being discharged or released with nowhere stable to go — the steps that help, and how a referral holds a place.

Youth and families

For families choosing a home for someone they love, and for young people ageing out of care.

For professionals and advocates

For case managers, discharge planners, probation, shelter and school staff, and advocates — how to refer and what we accept.

Answers & funding, explained

Plain, sourced answers to what families and case managers search most — who pays, what things cost, and how the options compare.

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