If this is an emergency
Someone in immediate danger — call 911
Suicide & Crisis Lifeline — call or text 988
Veterans press 1. Free, confidential, 24 hours a day.
Veterans Crisis Line — 1-800-273-8255, press 1 · text 838255
National Domestic Violence Hotline — 1-800-799-7233 · text START to 88788
Housing and basic needs
211
The single best first call for housing, food, utilities and local services anywhere in the US. Free, 24 hours.
Dial 211
211.org →HUD Continuum of Care
Your local homeless services coordinator — the front door to coordinated entry and housing lists.
Find shelter →SAMHSA Treatment Locator
Mental health and substance use treatment near you. Helpline 1-800-662-4357, free and 24 hours.
findtreatment.gov →Veterans
National Call Center for Homeless Veterans
The number to start with. Free, 24 hours, connects to local VA staff the same day.
1-877-424-3838
va.gov/homeless →SSVF
Supportive Services for Veteran Families — prevention and rapid re-housing for veterans and their families.
SSVF programme →If you have received a discharge notice
Contact your state's Long-Term Care Ombudsman straight away. The service is free, independent of any provider, and exists exactly for this. You do not need the provider's permission and you do not have to tell them first.
An involuntary discharge normally requires 30 days written notice, a stated reason, a real destination, and the Ombudsman's details on the notice itself. An appeal filed before the discharge date generally means the person stays while it is decided.
State agencies — licensing and Medicaid waivers
These are the agencies that licence supported homes and administer the Medicaid waivers that pay for them. If you are looking for a placement, or checking whether a provider is properly licensed, start here.
| State | Licensing / oversight | Start here |
|---|---|---|
| North Carolina | DHHS Division of Health Service Regulation (adult care); DMH/DD/SAS (behavioural health) | NC DHSR · NC Medicaid |
| Tennessee | Dept of Intellectual & Developmental Disabilities; TDMHSAS | TN DIDD · TennCare |
| Georgia | Dept of Community Health, Healthcare Facility Regulation | GA DCH · GA DBHDD |
| Virginia | Dept of Behavioral Health & Developmental Services | VA DBHDS · VA DMAS |
| Texas | Health & Human Services Commission | TX HHSC · Navigate Life Texas |
| Arizona | Dept of Health Services (Behavioral Health Residential Facilities) | AZ DHS · AZ DDD |
| Florida | Agency for Health Care Administration; Agency for Persons with Disabilities | FL AHCA · FL APD |
Always verify a licence with the issuing agency, not the provider. Most of these agencies publish inspection reports and enforcement actions online. A provider who will not give you their licence number is telling you something.
Rights and advocacy
Protection & Advocacy
Every state has a federally mandated P&A agency with legal authority to investigate abuse and neglect of people with disabilities. Free.
Find yours →Consumer Voice
Long-term care residents' rights, discharge appeals, and how to find your Ombudsman.
theconsumervoice.org →HHS Office for Civil Rights
File a HIPAA privacy complaint directly. You do not need any provider's permission.
File a complaint →Adult Protective Services
Report suspected abuse, neglect or exploitation of a vulnerable adult. Reach yours through 211 or your state agency.
About APS →Young people leaving foster care
Ask the caseworker about extended foster care to 21, the Chafee programme, and state transitional living — before the eighteenth birthday. Options narrow sharply once a case closes.
Child Welfare Information Gateway → · Foster Care Alumni of America →
Something wrong or missing on this page? Tell us at hello@maiheaven.com. A wrong phone number on a page like this costs somebody a bad day, so we would rather hear about it.
When we can actually help, we will say so
Everything above helps today. Leave an email and we will tell you when a home opens in your state.
One email when a home opens near you, and nothing else. No newsletter, no sharing your address with anyone. If you need a place right now, please use the help above in the meantime.
Know someone who needs a place?
If you're a case manager, discharge planner, or family member, you can tell us who needs housing and we'll add them to the waiting list.
Refer someone