For families 2 min read Español

How the Medicaid waiver waitlist works — and how to get on it early

The single most important thing you can do today: get on the HCBS waiver list. It doesn't move until you're on it.

September 2, 2026

If someone you care for is going to need a group home, supported living, or in-home help paid for by Medicaid, the single most important thing you can do — today — is get their name on the waiting list. Not when the crisis hits. Now. Here's why, and how.

What an HCBS waiver actually is

Medicaid's Home and Community-Based Services (HCBS) waiver pays for support in a home or community setting instead of an institution. It's what funds most group home placements for people with disabilities. Each state runs its own waivers, each with its own name, its own rules, and — almost always — a waiting list. The plain-language version of the terms is in our glossary.

The one sentence that matters

The list does not start moving until you are on it. In many states the wait is measured in years. Families lose enormous amounts of time because they wait until they need the service to apply — by which point they're at the back of a line they could have joined years earlier. Getting on the list costs nothing and commits you to nothing.

How to get on it

  1. Call your state Medicaid agency or developmental-disability agency and say you want to request services and be screened.
  2. Ask for a level-of-care assessment. A waiver won't pay until an assessment finds the person needs the level of support it funds — being disabled isn't automatically enough.
  3. Ask which waiver applies, and whether there's a separate list for each. There often is, and people lose years sitting on the wrong one.
  4. Keep your contact information current with the agency. People get dropped from lists because a letter went to an old address.

Two things families get wrong

While you wait

Being on the list doesn't mean sitting idle. Line up the documents, understand the waitlist mechanics, and know who to call for help in the meantime — every agency and helpline by state is on our resources page.

Where Mai Heaven fits

Mai Heaven is building small, permanent group homes for people who use exactly this kind of funding. We're pre-licence and not yet admitting residents. What we can do now is add someone to a waiting list a real person reads, and reach out the day a home is licensed in your state — so nobody starts from zero when we open.

We are not yet placing residents. If you need help now, these are the numbers to call.

Refer someone or join the waiting list   or find help by your situation

More on For families

Also worth reading