For families 2 min read Español

When a parent can't safely go home from the hospital

You can slow the discharge down, ask for the planner by name, and know the real options and your rights before you sign anything.

September 2, 2026

The hospital says your parent is ready for discharge. But home isn't safe anymore — they can't manage alone, there's no one there to help, and going back means another fall, another crisis, another admission in a few weeks. You're being asked to decide quickly, and nobody has explained your options.

Here is what to do, in order.

First: you can slow this down

A hospital cannot discharge someone to an unsafe situation, and you have the right to appeal a discharge you believe is unsafe. If the timing feels wrong, say the words "this is an unsafe discharge" and ask for it in writing. Filing an appeal usually pauses the discharge while it's reviewed. You are not obligated to accept a plan that doesn't work.

Ask for the discharge planner by name

Every hospital has discharge planners or case managers whose job is to arrange somewhere safe to go. Ask for yours directly and say plainly: home is not a safe discharge. They can access placement options and funding routes you can't easily see from the outside.

Understand the options, briefly

Which one fits depends on the level of care and how it's paid for. The plain-language version of how these differ is in our questions answered.

Know your rights before you sign anything

Wherever your parent goes, they keep specific rights — to dignity, to their own money, to raise a complaint, and to protection from an unfair discharge later. Read resident rights and how to report a problem before you need them, not after.

If you need help today

If your parent needs a placement this week, these are the people who can help right now — by state, with the crisis and housing numbers that actually get answered: where to get help today. If this is a mental-health crisis, call or text 988. If someone is in immediate danger, call 911.

Where Mai Heaven fits

Mai Heaven is building small, permanent group homes for exactly this situation — people who can't safely go home and have run out of easy options. We're pre-licence and not yet admitting residents, so we can't offer a bed today. What we can do is add your parent to a waiting list a real person reads, and tell you honestly whether we're likely to be a fit. If we're not, we'll say so and point you somewhere better. For how families work with us, see families & residents.

We are not yet placing residents. If you need help now, these are the numbers to call.

Refer someone or join the waiting list   or find help by your situation

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