Refer someone in North Carolina
Case managers, discharge planners, and families can send us someone who needs a place. We'll add them to the waiting list and follow up as homes open.
Refer someoneWho licenses this work in North Carolina
DHHS Division of Health Service Regulation (DHSR); DMH/DD/SAS. Any provider operating here should be able to give you a licence number issued by them, and you can check it against the state's own register. A provider who will not show you that is one to walk away from. North Carolina's official licensing page →
What it is called here
In North Carolina this kind of home is usually called a adult care home, family care home, or supervised living. The word matters when you are searching — families regularly conclude nothing exists near them because they searched the term used in a different state. The full list of state terms is here.
How it is paid for
Most residential support is funded through the NC Innovations Waiver (for I/DD) or the TBI Waiver, administered through the LME/MCO for the person's county. The waiver pays for the support, never for room and board, which comes from the resident's own income.
How Medicaid waivers work · How to get on the waiting list
Who we are being built for in North Carolina
Small, permanent homes for adults who need daily support but not a hospital or a nursing floor: people with intellectual or developmental disabilities, people managing a behavioral-health condition, veterans, people leaving a hospital or treatment with nowhere safe to go, and young people ageing out of foster care.
Who takes hard-to-place referrals in North Carolina?
That is specifically who Mai Heaven is being built for — a history of refusals, a behaviour plan, a guardianship question, or a mix of diagnoses that does not fit one funding stream. Put the person on the waiting list and we reach out the day a home opens near you. For an immediate need, these are the numbers to call now. To refer, use the referral page.
Where we are working in North Carolina
Common questions families ask
What a supported home costs, what the levels of care mean, how to qualify for disability housing, whether Medicaid pays, and how a supported home differs from assisted living — answered straight:
- What does a supported home cost?
- What are the levels of care?
- How do I qualify for disability housing?
- Does Medicaid pay for a supported home?
- Supported home vs assisted living
Hear when a home opens in North Carolina
Questions about supported homes · Printable touring checklist · For discharge planners · Help available today