Mecklenburg County, North Carolina

Exploring this area CoC NC-505

Charlotte (Mecklenburg County) is one of the North Carolina markets Mai Heaven is researching. We hold no licence and have no home open here yet — this page is so a case manager, discharge planner, or family can see how placement works locally and refer someone, or join the waiting list for the day we open. Atrium Health (Carolinas Medical Center) and Novant Health Presbyterian anchor Charlotte, and their behavioral-health and inpatient discharges make it a real supportive-housing referral market.

No home is open in Mecklenburg County yet. We are still bringing homes online here. If you need help right now, these are the numbers to call today — and you can put a name on the waiting list below so we reach out the moment a place opens.

While you wait — help you can use today

See all local resources

Refer someone in Mecklenburg County

A case manager, discharge planner, or family member can tell us who needs a place. We'll add them to the waiting list and follow up as homes open here.

Refer someone

Who to contact in Mecklenburg County

988 Suicide & Crisis Lifeline

Free, confidential help in a mental-health, substance-use, or suicide crisis, 24/7. Call or text 988.

988 · https://988lifeline.org

Alliance Health — 24/7 Behavioral Health Crisis Line

The public behavioral-health crisis and access line covering Mecklenburg County.

877-223-4617 · https://www.alliancehealthplan.org/

NC 2-1-1 (United Way of North Carolina)

Free statewide line for housing, food, utilities, and local services. Dial 211.

211 · https://nc211.org

NC DHSR — Mental Health Licensure & Certification

Where to verify any provider's licence to operate a group home in North Carolina.

https://info.ncdhhs.gov/dhsr/mhlcs/

VA National Call Center for Homeless Veterans

Free, confidential, 24/7. Connects a veteran (or someone helping one) to local VA homeless services, HUD-VASH, SSVF, and Grant & Per Diem housing. Even an other-than-honorable discharge may qualify — ask.

877-424-3838 · https://www.va.gov/homeless/

Veterans Crisis Line

Free, confidential crisis support for veterans and their families, 24/7. Dial 988 then press 1, or text 838255.

988 · https://www.veteranscrisisline.net/

Common questions from families in Mecklenburg County

People searching here often ask what a supported home costs, what the levels of care mean, how to qualify for disability housing, whether Medicaid pays, and how a supported home differs from assisted living or sober living. Straight answers:

Hear when a home opens in Mecklenburg County

One email, when there is something real to say.

Questions about supported homes, answered · For discharge planners and case managers · Help available today in North Carolina