MaiHeaven

Discharge placement in Memphis, Tennessee

For discharge planners & case managersShelby County

You have a patient who is clinically ready and hard to place. Mai Heaven is building small, staffed supported-living homes for exactly those referrals across Tennessee.

Mai Heaven is establishing a home in the Memphis area. This page is so Memphis-area discharge planners and case managers have a trusted option the moment a home opens. If someone needs a bed now, use these numbers (or call Tennessee Statewide Crisis Line 855-274-7471 or 988).

Refer someone in Memphis

A case manager, discharge planner, or social worker can tell us who needs a place — no client name or PHI up front. We add them to the list and follow up as homes open here.

Refer someone

Built for the discharge teams around Memphis

We're building referral relationships with the case-management and discharge-planning teams at Regional One Health, Methodist Le Bonheur Healthcare, Baptist Memorial Health Care, Saint Francis Hospital, Memphis VA Medical Center, and Memphis Mental Health Institute (state psychiatric), and other providers in the Memphis area. Mai Heaven is independent and is not affiliated with, or endorsed by, any hospital named here — we list them to show the community we serve.

The local funding picture

Agency: TennCare / DIDD.
Residential program: Employment and Community First (ECF) CHOICES — residential supports; legacy 1915(c) I/DD waivers.
Medicaid plans: BlueCare (BCBST), UnitedHealthcare Community Plan, Wellpoint.

Memphis Mental Health Institute and the Memphis VA anchor behavioral-health and veteran discharge planning; large safety-net population via Regional One.

Common questions

Can Mai Heaven take a referral in Memphis today?

Not yet — we are building the referral network now so that the day a home opens near Memphis, discharge planners and case managers already have a trusted option. If someone needs a bed right now, use the crisis and placement numbers on our resources page.

Who does Mai Heaven serve?

Adults with intellectual and developmental disabilities, people stabilizing from a behavioral-health crisis, veterans, and young people aging out of foster care — the referrals that are hardest to place.

How does a discharge planner refer someone?

Use our de-identified referral form — no client name or PHI up front. We add the person to the list and follow up through a secure channel as homes open.

Who pays for supported living in Tennessee?

Primarily Medicaid home- and community-based services (HCBS) waivers — locally, Employment and Community First (ECF) CHOICES — residential supports; legacy 1915(c) I/DD waivers. TennCare / DIDD administers eligibility and placement.

Hear when a home opens near Memphis

One email, when there is something real to say.

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