While you wait — help you can use today
- Crisis or mental health: call or text 988 (Veterans press 1).
- Local services (housing, food, utilities): dial 211.
- Options counseling & long-term-care help: your local Aging & Disability Resource Center, 800-677-1116.
- Immediate danger: call 911.
Refer someone in Shelby County
A case manager, discharge planner, or family member can tell us who needs a place. We'll add them to the waiting list and follow up as homes open here.
Refer someoneWho to contact in Shelby County
988 Suicide & Crisis Lifeline
Free, confidential help in a mental-health, substance-use, or suicide crisis, 24/7. Call or text 988.
988 · https://988lifeline.org
Tennessee Statewide Crisis Line
Statewide 24/7 behavioral-health crisis and access line.
855-274-7471 · https://www.tn.gov/behavioral-health/crisis-services.html
2-1-1 (United Way)
Free line for housing, food, utilities, and local services. Dial 211.
Tennessee DDA / TDMHSAS — licensing
Where to verify any provider’s licence to operate a group home in this state.
VA National Call Center for Homeless Veterans
Free, confidential, 24/7. Connects a veteran (or someone helping one) to local VA homeless services, HUD-VASH, SSVF, and Grant & Per Diem housing. Even an other-than-honorable discharge may qualify — ask.
877-424-3838 · https://www.va.gov/homeless/
Veterans Crisis Line
Free, confidential crisis support for veterans and their families, 24/7. Dial 988 then press 1, or text 838255.
Hiring for this area
ZZ DSP Overnight
Overnight support in a six-bed home for adults who need someone there awake.
Common questions from families in Shelby County
People searching here often ask what a supported home costs, what the levels of care mean, how to qualify for disability housing, whether Medicaid pays, and how a supported home differs from assisted living or sober living. Straight answers:
- What does a supported home cost?
- What are the levels of care?
- How do I qualify for disability housing?
- Does Medicaid pay for a supported home?
- Supported home vs assisted living
Hear when a home opens in Shelby County
One email, when there is something real to say.
Questions about supported homes, answered · For discharge planners and case managers · Help available today in Tennessee