Refer someone in Massachusetts
Case managers, discharge planners, and families can send us someone who needs a place. We'll add them to the waiting list and follow up as homes open.
Refer someoneWho licenses this work in Massachusetts
Massachusetts Department of Developmental Services (DDS) / Department of Mental Health (DMH). Any provider operating here should be able to give you a licence number issued by them, and you can check it against the state's own register. A provider who will not show you that is one to walk away from. Massachusetts's official licensing page →
What it is called here
In Massachusetts this kind of home is usually called a Residential supports / group homes (DDS community residential programs); DMH residential programs. The word matters when you are searching — families regularly conclude nothing exists near them because they searched the term used in a different state. The full list of state terms is here.
How it is paid for
The Medicaid path most relevant to this housing in Massachusetts is the DDS 1915(c) waivers: Community Living Waiver, Intensive Supports Waiver, Adult Supports Waiver. Which waiver and funding source actually applies depends on the person — we confirm that with you when we follow up on a referral.
How Medicaid waivers work · How to get on the waiting list
Who we are being built for in Massachusetts
Small, permanent homes for adults who need daily support but not a hospital or a nursing floor: people with intellectual or developmental disabilities, people managing a behavioral-health condition, veterans, people leaving a hospital or treatment with nowhere safe to go, and young people ageing out of foster care.
Who takes hard-to-place referrals in Massachusetts?
That is specifically who Mai Heaven is being built for — a history of refusals, a behaviour plan, a guardianship question, or a mix of diagnoses that does not fit one funding stream. Put the person on the waiting list and we reach out the day a home opens near you. For an immediate need, these are the numbers to call now. To refer, use the referral page.
Common questions families ask
What a supported home costs, what the levels of care mean, how to qualify for disability housing, whether Medicaid pays, and how a supported home differs from assisted living — answered straight:
- What does a supported home cost?
- What are the levels of care?
- How do I qualify for disability housing?
- Does Medicaid pay for a supported home?
- Supported home vs assisted living
Hear when a home opens in Massachusetts
Questions about supported homes · Printable touring checklist · For discharge planners · Help available today