Duval County, Florida

Exploring this area CoC FL-510

Duval County (Jacksonville) is one of the Florida markets Mai Heaven is researching. We hold no licence and have no home open here yet — this page is so a case manager, discharge planner, or family can see how placement works locally and refer someone, or join the waiting list for the day we open. Coextensive with consolidated Jacksonville, with providers including UF Health Jacksonville, Baptist Health, and Ascension St. Vincent's.

No home is open in Duval County yet. We are still bringing homes online here. If you need help right now, these are the numbers to call today — and you can put a name on the waiting list below so we reach out the moment a place opens.

While you wait — help you can use today

See all local resources

Refer someone in Duval County

A case manager, discharge planner, or family member can tell us who needs a place. We'll add them to the waiting list and follow up as homes open here.

Refer someone

Who to contact in Duval County

988 Suicide & Crisis Lifeline

Free, confidential help in a mental-health, substance-use, or suicide crisis, 24/7. Call or text 988.

988 · https://988lifeline.org

2-1-1 (United Way)

Free line for housing, food, utilities, and local services. Dial 211.

211 · https://fl211.org

Florida APD / AHCA — provider licensing

Where to verify any provider’s licence to operate a group home in this state.

https://apd.myflorida.com/providers/

VA National Call Center for Homeless Veterans

Free, confidential, 24/7. Connects a veteran (or someone helping one) to local VA homeless services, HUD-VASH, SSVF, and Grant & Per Diem housing. Even an other-than-honorable discharge may qualify — ask.

877-424-3838 · https://www.va.gov/homeless/

Veterans Crisis Line

Free, confidential crisis support for veterans and their families, 24/7. Dial 988 then press 1, or text 838255.

988 · https://www.veteranscrisisline.net/

Common questions from families in Duval County

People searching here often ask what a supported home costs, what the levels of care mean, how to qualify for disability housing, whether Medicaid pays, and how a supported home differs from assisted living or sober living. Straight answers:

Hear when a home opens in Duval County

One email, when there is something real to say.

Questions about supported homes, answered · For discharge planners and case managers · Help available today in Florida